To make a claim, please follow the steps below:

1. Return / complaint form

Fill in the return / complaint form and attach it to the package. The document should contain the following data: name and surname, e-mail address or correspondence address, telephone number, indication of the product number and reason for the complaint, date of purchase and occurrence of the defect.

2. Product referral

When submitting a complaint, please send the product back with all its accessories and a copy of the purchase invoice.

3. Shipping

The advertised product should be sent to the following address:

Aerotunel sp. z o.o.

Common Way 1

05-850 Moire

Return of goods
In accordance with applicable law, you have 14 days to return the goods. To withdraw from the contract and return the product purchased from us, complete the necessary statement and send it to our address together with the returned product / products:

Aerotunel sp. z o.o.

Common Way 1

05-850 Moire

Also include all accessories received with him / them and receipt or invoice.